Need to connect WordPress and plugins to other applications to share data with them? How can you automate tasks so that WordPress communicates with other tools?
I will demonstrate how a local advice website used the Gravity Forms plugin to enable the public to ask them questions, then used Zapier to automatically turn those enquiries into support tickets in Freshdesk, the third party helpdesk application used by their advisers.
Then we will discuss other ways that Zapier and similar tools can be used to send data to and from WordPress.
